Telephone/IVR
With 12 years of experience in the voiceover industry, Elizabeth Hales is ready to bring her talent to your telephone and IVR voiceover project. Based in Los Angeles, Elizabeth is a female voiceover actor who brings a versatile vocal range that can adapt to any tone that resonates with your customers, whether you’re looking for professional, clear, and articulate tone,, a warm, fun, and friendly approach, or a more knowledgeable, engaging, and trusting voice. Elizabeth’s broadcast-quality home recording studio ensures the quickest turnaround times without compromising on quality, allowing her to deliver ready-to-use audio that perfectly aligns with your brand’s voice. With Elizabeth’s voiceover, you’ll create a seamless and professional caller experience that leaves a lasting, positive impression on your customers.
Telephone Voice Over With Empathy and Understanding
When it comes to telephone and IVR voiceover, first impressions are everything. When callers are trying to achieve a specific goal through your phone system, Elizabeth greets them with empathy and understanding, ensuring that your customers feel delighted with an easy-to-navigate phone system, instead of frustrated with difficult-to-understand instructions.
Elizabeth has worked with hundreds of businesses to provide top-notch, professional voice acting for a variety of projects. She’s been the trusted IVR voice for Kaiser Permanente and a diverse array of other small businesses, large corporations, educational institutions, government agencies, legal firms, retail brands, entertainment companies, and more. With years of experience and a voice that exudes warmth and clarity, Elizabeth is the perfect choice for all of your phone and IVR projects.
Elizabeth’s vocal versatility allows her to effortlessly adapt to any tone. Whether you’re looking for a friendly greeting, a calm and reassuring voicemail message, a crisp and informative IVR menu, or on-hold messaging that keeps listeners on the line, Elizabeth’s telephone voiceover guides your customers through your phone system effortlessly, creating a superb customer experience.
What is IVR?
IVR, or Interactive Voice Response, is a telephone system that allows callers to interact with your company’s phone system through voice commands or keypad inputs. IVR systems are important for allowing customers to access the right department or provide self-service options, such as paying bills, finding information, or leaving a message.
IVR systems are crucial for businesses because they reduce wait times for customers, ensuring calls are handled promptly and professionally. IVR systems are a key component in delivering a top-notch customer service experience, making every call to your business a positive interaction.
Why Do I Need a Voice Over Artist for My Telephone System?
We’ve all had that frustrating experience when encountering a particularly difficult phone or IVR system. To avoid customer frustration, clear communication is vital when it comes to telephone hold voiceover. No one loves spending time on a phone system, so why not turn it into an empathetic, engaging experience that represents how much you care for your clients?
Every recorded message for your phone and IVR system plays an important role in how your business is perceived. A clear, engaging, and reassuring voice like Elizabeth’s can make all the difference, turning routine interactions into opportunities to impress and retain customers. Investing in professionally recorded phone messages builds trust with your customers, making sure every call feels valued and important from the moment they dial your number.
Telephone and IVR Voiceover for All Projects
Have you ever considered all the little voice messages that go into creating a well-structured telephone and IVR system for businesses?
“For sales, press 1.” “Your call is important to us.” “While you wait, did you know that we offer 24/7 customer support?” These all sound familiar, right? Every voice interaction that you hear on an IVR system needs to be recorded by a professional voice actor!
These are just a few of the types of telephone voiceover and IVR voiceover that Elizabeth can help your business with. Don’t see the service you need? Get in touch directly to discuss your project details!
IVR (Interactive Voice Response) Messages
IVR messages are crucial for efficiently managing a high call volume and guiding callers to the right department. Elizabeth’s voice enhances customer satisfaction by making your IVR system navigation smooth and efficient. She leaves a lasting positive impression on callers by making your IVR messages clear and welcoming.
Welcome and Greeting Messages
Your welcome message is the first interaction customers have with your business, so set the right tone with Elizabeth’s warm and inviting phone system voiceover. With a professional voiceover, your greeting will sound polished and engaging, making callers feel valued right from their first impression.
Voicemail Messages
When you’re unavailable, your voicemail message represents the company, ensuring customers feel heard even when you can’t answer. With Elizabeth’s voicemail voiceover, your message delivers a clear, friendly, and professional tone that reassures your customers that they’ll be taken care of.
Message On Hold (MOH)
Keep callers on the line with Elizabeth’s upbeat and engaging voiceover, turning idle waiting time into an opportunity to inform and delight. On-hold messages are key to maintaining customer interest and reducing perceived waiting times. Elizabeth’s voice brings your on-hold content to life, making the wait time feel shorter and more enjoyable.
Holiday Closure Messages
When it’s time to celebrate the holidays with friends and family, holiday closure messages keep customers up to date. These messages help avoid any mix-ups, and keep everyone in the loop during the holiday season. With Elizabeth’s professional voiceover, you can add the perfect festive touch to these messages, making sure your customers feel appreciated and excited to reconnect when you’re back in action!
Appointment Reminders and Confirmations
Voicemail appointment reminders and confirmations are helpful, friendly messages that keep your schedule running smoothly and your customers on track. They’re vital to reducing no-shows and ensuring everyone’s on the same page. With Elizabeth’s voiceover, these reminders sound clear, reliable, and personable, leaving a positive impression while keeping your calendar organized and efficient.
Have A Question?
In need of further information? Want to know if your project qualifies for this voiceover service?
Feel free to reach out!
Your Call is Important to Us!
Leave a lasting impression on your callers with Elizabeth’s clear and engaging phone system voiceover!
Fresh. Crisp. Real. Get in touch today to request a demo of your IVR or telephone system narration script.